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iPass Software

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iPassConnect for Windows (9x or higher)
iPass Dial Wizard for Macintosh (System 7.5.3 or higher)
iPass Dial Wizard for Macintosh (OS X)

The iPassConnect for Windows (9x or higher)

System Requirements
The Dial Wizard for Windows 95 requires Dial-up Networking and Dial-up Scripting.

How to Install the iPassConnect for Windows 9x and above
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Brief Instructions
Download the iPassConnect software. Run the program, following the instructions given by the software, and the iPass Installer will create an icon on your desktop.

How to Use the iPassConnect for Windows 9x
Click on the iPassConnect icon created above. Follow the simple instructions to set up a dial-up connection for as many locations as you wish. Each new setup takes about 10 seconds.

Detailed Instructions

Locate the iPassConnect icon and click on it.
Click on the Options menu and then on User info.
- Put your Islandnet.com username and password in the appropriate fields and click on OK.
Select the country you are dialing to.
Select the region/state you are dialing to.
Select the city you are dialing to.
You can also select by Area code, if your city doesn't seem to be listed.
Enter your user name, domain name and click Next. An example of a user name and domain is user@islandnet.com where the user name is user and the domain is islandnetcom.
Click on Add Bookmark to add it this entry to your quick list of dialing locations.

HighSpeedPlus Customers: append %hsp to your username eg. user%hsp@islandnet.com

The iPass Dial Wizard for Macintosh (System 7.5.3 or higher)

System Requirements
The iPass Dial Wizard for Macintosh requires Open Transport and Open Transport/PPP (OT and OT/PPP). If you are using another TCP/IP stack or PPP implementation, you will be unable to use the iPass Dial Wizard. Both OT and OT/PPP can be obtained from Apple check http://www.apple.com/macos/opentransport/ for details.

It is highly recommended that you run System 7.5.3 or newer to support OT and OT/PPP. Please check the Apple web site listed above in order to determine the exact requirements for your specific system.

To determine your System Software version, go to the Finder, select "About this Macintosh..." or "About this Computer..." from the Apple (•) menu. The dialog will tell you what version of System Software you are running.

You can look in your Control Panels folder to see if you are running OT. Your Control Panels folder is inside your System Folder. If there is a Control Panel called TCP/IP, you are running OT. If there is a Control Panel called MacTCP, you are running the older MacTCP and will need to upgrade to OT.

You can determine if you have OT/PPP installed the same way as checking for OT. Check your Control Panels folder. If there is a control panel called PPP, you have OT/PPP installed. If not, you will need to install OT/PPP.

To determine the version of OT and OT/PPP you are running, open the TCP/IP control panel and select "Get Info" from the File menu. The dialog will tell you the version of OT and the version of OT/PPP that you are running.

How to Install the iPass Dial Wizard for Macintosh (System 7.5.3 or higher)
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Installation Instructions
The file will download as a binhex file. You can use "Stuffit Expander" to extract the file into a self-extracting archive. Double click on this archive and you will get a folder called iPass Dial Wizard.

To run the iPass Dial Wizard, you must make sure that the application, the file "POP Database," and the folder "Scripts" are all located in the same folder. If they are not, delete all the files and extract them again. If the files are still incomplete, please contact your ISP for assistance.

Now open the TCP/IP control panel. Make sure that you have changed "Connect via:" to PPP. Also, make sure that you have provided Domain Name Service (DNS) entry. If you do not have one, ask your ISP for one. Ensure that the DNS entry that you are given is accessible from outside any firewalls that might be in place.

Please note that the iPass Dial Wizard does not negotiate DNS settings. It is assumed that your modem is properly configured through the Modem Control Panel and that you were able to make a successful connection to the Internet prior to the Dial Wizard Installation. Now that you have the Dial Wizard installed, try to make a connection to a local iPass number to ensure that you are set up successfully. It is much easier, and less expensive, to get support from your ISP while you are still at home.

Using the iPass Dial Wizard
The iPass Dial Wizard is easy to use. Simply run the program from the Dial Wizard folder and follow the prompts as provided. In no time, you will easily be able to connect to the Internet, with a local phone call, while traveling throughout the world.

If you need the memory that is being used by the iPass Dial Wizard, you can always quit the program after you have established a connection. To hang up, just restart the program and click "Hang Up."

Troubleshooting
If you have problems, please check the following:

Your modem is connected and plugged in.
The phone line is connected to your modem.
You have selected PPP from the TCP/IP control panel.
You have enough memory. You should have at least one and a half megabytes (1.5MB) of free RAM in order to run the iPass Dial Wizard and establish a PPP connection.
OT/PPP does not correctly negotiate DNS. See the discussion in "Installation Instructions" for a description of how to address this problem.

If none of these help you to resolve your problem, please contact us for technical support.

How to Install the iPass Dial Wizard for Macintosh (OS X)
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This service is brought to you
through our partnership with iPass

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